Canon Pixma mg3020Unbox

Proceed with the following steps to unbox the Canon Pixma MG3020 printer.

  • Remove the protective tapes around the box using a scissor or knife.
  • Check whether the main components like the black and the color cartridge (cyan, magenta, yellow) are available inside the box.
  • The AC power cable is also present inside the box.
  • You will see an extra protective bag is attached to the Canon Pixma MG3020 printer. The protective bag contains sample glossy photo paper, manual, and installation CD/DVD.
  • Make sure to remove all the orange tapes.
  • Open the front cover of the Canon Pixma MG3020 printer and then install both the black and the color cartridges in the respective cartridge slots.
  • After installing the ink cartridge, connect the Canon Pixma MG3020 printer to the power source using a power cable.
  • Make sure the Canon Pixma MG3020 printer is turned on. Load recommended paper in the input paper tray, and then print a test page.
Unbox mg3020

Canon Pixma mg3020

Driver Download

Perform the steps below to download the Canon Pixma MG3020 printer driver from the manufacturer site.

  • Launch the web browser like Google Chrome, Firefox, Internet Explorer, or Safari on your computer.
  • Visit the Welcome to Canon Support web page, type the name of your model in the search bar, and select it from the displayed model list.
  • After you have chosen the model name, click Go. Select the Drivers & Downloads option, and it is mandatory to select the Operating System of your computer.
  • Click the Select button next to your driver name in the Recommended Drivers or Optional Drivers section.
  • If the Full Driver & Software Package is available for your Canon Pixma MG3020 printer, you need to download it to access all the features and functionality.
  • If not, you can choose the driver as per your requirement in the Optional Drivers section.
  • Finally, select the Download button to download the Canon Pixma MG3020 printer driver on your computer.
  • After downloading the recommended driver, double-click the saved executable file to open.
  • Then, carry out the instructions appearing on the screen to finish the installation process of the Canon Pixma MG3020 printer driver.
  • The easiest way is you can directly install the driver from the installation CD of the Canon Pixma Mg3020 printer.

Manual Download

To get the manual of the Canon Pixma MG3020 printer, you need to visit the official website of the Canon product.

  • Open your Google Chrome browser or another browser on your computer.
  • Go to Welcome to Canon Support, enter your model name as Pixma MG3020, and then select it from the list.
  • When the subsequent window opens, select the Manual option.
  • The manual of the Canon Pixma MG3020 printer varies depending on the Operating System.
  • Choose the relevant manual in the Recommended Manuals section.
  • The recommended manual contains the user manual only. If you want to avail other manuals, you need to choose it in the Optional Drivers section. The Optional Drivers section include Easy-Photo Editor guide, Quick Menu guide, Getting Started guide, and My Image Garden guide.
  • Once you have chosen the manual, click the Select button, and then click the View button to display the selected manual.
  • Now, select the Download icon at the bottom of the screen to download the manual of the Canon Pixma MG3020 printer.

Canon Pixma mg3020Driver Install

  • Before you proceed with the steps below to install the Canon Pixma MG3020 printer driver, you are recommended to download it from the manufacturer site.
  • Make sure to download the recent version and the correct driver of your Canon Pixma MG3020 printer.
  • Open the downloaded executable file and click the Start Setup on the main screen.
  • Make sure to choose your country or place of residence on the Select Country or Region window. After selecting your location, click the Next button.
  • You need to read the End User License Agreement and click the Yes button. If you select the No button, you cannot proceed with the installation of the Canon Pixma MG3020 printer driver. So, it is necessary to agree with the License Agreement of the Canon product.
  • Read the ‘Information related to printer/scanner/fax/information device’ when the Extended Survey Program is displayed on the screen. After reading the survey program, you need to click the Agree button at the bottom of the screen to proceed with the remaining steps of the installation process.
  • Click Next when the Please Allow All Install Wizard Processes window appears. Make sure to choose the connection method as per your wish.
  • Check whether your Canon Pixma MG3020 printer is turned on. If not, turn it on.
  • Choose the software you need to install in the Software Installation list section and wait until it finishes.
  • After the installation process is over, you get the Installation Completed Successfully information. Click Exit.

Printer Functions

The Canon Pixma MG 3020 is an All-in-One printer with features like auto power on, built-in Wi-Fi and Pixma Cloud Link, Creative park premium, etc. The print speed is up to 8.0 ipm7, where the speed of the copier is 28 seconds7. The printer supports wide range of print media and produces high-quality output.

  • How to Print

    • First, ensure that the printer is turned on.
    • Now, pull the paper output tray and the extension.Open the scanner lid and place the paper facing upwards.
    • Make sure to adjust the paper guide.Now, click My Image Garden icon under the Quick menu.
    • Select the folder that has the photos and then tap the photos that you want to print.
    • To select more than two photos, click the photos while pressing the Ctrl key.Next, proceed to click Print.
    • Select the number of copies, and the name of the printer.Now, click Print.
    • For Mac OS, click OK on the Confirmation dialog box and then click Print.
  • How to Copy

    • First, check if the printer is switched on.Place the paper on the paper output tray.
    • Open the scanner lid and load the original documents on the scanner glass.Now, you can find the color and the black button on the Canon Pixma MG3020.
    • Press the color button for Color copying and then the Black button for black and white copying.The Canon Pixma mg3020 begins to copy. To make multiple copies, press the Color and Black and White buttons alternatively to get the required number of copies.
  • How to Scan

    Follow the forthcoming procedure to scan your documents or photos.

    • Launch Canon IJ Start Utility on your system. It is a part of the MP driver package.You can also download it from the manufacturer’s site if needed.
    • Tap the Settings button and modify any scan settings such as paper size, resolution, and more.Select the OK option to save the scan settings.
    • Make sure you have placed the document or image on the scanner glass.Click the Document or Photo option on the menu bar.
    • The documents will be scanned and displayed on your screen.

Canon Pixma mg3020

Duplex printing

  • First, open the Printer driver setup window.
  • Display printer driver setup screen from the application software.
  • Choose the Print command under the application software.
  • Now, choose the printer model and click Preferences.
  • Display printer driver setup screen from application software.
  • Select and open the setup screen.
  • Windows 10,8.1, 8 Control panel Hardware and sound Devices and Printers.
  • Windows 7 Start Devices and printers.
  • Windows Vista Control panel Hardware and Sound Printers.
  • Check for your printer model and right-click the icon of the printer and tap printing Preferences.
  • Next, select the Duplex printing option.
  • Under the Page Setup tab, make sure that the Duplex printing is checked.
  • Then, select a Layout. The side to be stapled must be mentioned.
  • Select Specify Margin and set the margin. Tap OK.
  • The page setup is done and then tap OK on the page setup tab.
  • Now, tap Start Printing to print the opposite side.


  • You can also make use of the ScanGear software to scan your documents.
  • Launch IJ Scan Utility on your system. Tap the ScanGear option on the main screen to open it.
  • Once it is launched, go to the Basic Mode tab. Under Source, select the Document or Photo option from the drop-down list available.
  • You can specify the destination and the output size before proceeding with the scanning process.
  • Position the original image or file on the scanner bed. Tap the Scan button.
  • The document will be scanned, and the preview will be displayed on your screen.
  • Make any changes if required, and save it.

Canon Pixma mg3020 Wireless Setup

  • First, make sure that the Canon Pixma MG3020 printer is turned on.
  • Press the Wireless button on the control panel. Hold it until the Wireless lamp flashes.
  • Tap the Color button. Next, press the Wireless button several times until the Network lamp lights up.
  • Press the Color button again and then proceed to install the drivers on your system.
  • Double-click the Canon driver setup file in the Downloads location.
  • Click the Start Setup option on the Initial screen.
  • From the Country or Region drop-down-list, choose your place of residence.
  • Go through the End User License Agreement and tap Yes to agree to it.
  • On the Survey Program screen, click the Agree or Do Not Agree button based on your choice.
  • Mark the box near the Deactivate the Block option and click Next.
  • Check the name of your router and the printer model number displayed on the next screen. Click Yes to confirm it.
  • Choose your router from the Select Wireless Router window. Specify the correct network Key.
  • If you want to check whether you have entered the correct key, check the Display Network Key box.
  • Tick the checkbox near the Set As Default Printer in the Setup Complete window.
  • Wait till the wireless setup process completes. Choose a set of software that you want to install additionally on your system.
  • Once the installation is complete, click the Exit button available on the Installation Completed Successfully screen.

Canon Pixma mg3020MOBILE PRINTING

The mobile printing solution helps you print or scan from your mobile device. Make sure you have connected the devices properly over a wireless network, and then start assigning print jobs.


  • Launch Google Chrome on your system and select the Sign In To Chrome option from the Chrome menu.
  • Sign into your Google account using your credentials. Choose the Settings option from the menu.
  • Click the Show Advanced Settings option followed by the Manage for Google Cloud Print option.
  • Tap the Add Printer button and click OK on the Printer Confirmation screen.
  • Next, press the Wi-Fi button as soon as the Wi-Fi light blinks thrice.
  • To print, choose the Sign In To Chrome option available in the Chrome menu.
  • Click the Print option followed by the Change button.
  • Select the Destination option and choose the Canon MG3000 series printer in Google Cloud Print. Tap Print.


  • Register with the Pixma Cloud Link before proceeding with the printing process.
  • Choose the Setup option and then select the Cloud Applications option.
  • Follow the guidelines displayed on the control panel of the Canon Pixma MG3020 printer.
  • The first step of the printing process is to choose the CANON iMAGE GATEWAY option on the main screen.
  • Log in information such as Country/Region, User ID, and Password should be specified.
  • Select a particular album from the list of albums displayed.
  • Next, choose the set of photos or images that you wish to print.
  • Mention the necessary print settings in the proceeding step and tap OK.
  • The printing process will now begin.

Canon Pixma mg3020Troubleshooting

Troubleshooting instructions will help you solve the problems that occur with your Canon Pixma MG3020 printer. A few solutions are stated below to help you solve the problems.

Printer Offline

  • First, launch the Run dialog box by pressing the Windows and R keys together.
  • Key in ‘control printers’ and tap the Enter key. Find your Pixma printer from the list available on your screen.
  • Select the See What’s Printing option. Go to the Printer tab and untick the Use Printer Offline option.
  • Check if your Canon MG3020 printer is selected during the printing process.
  • Finally, power cycle the Canon printer. Unplug it from the power source and connect it again after a few seconds.
  • Make sure the Canon MG3020 printer and the device are connected properly.
  • In case of a USB connection, check if the cable is plugged in properly.
  • For further assistance, you can call our technical experts.


  • First, it is essential to check whether you have established a proper connection between your Canon Pixma MG3020 printer and the computer.
  • Check whether you install the FINE cartridge correctly in its slot. If not, re-install it.
  • Make sure to specify the print settings like media type, paper size, paper source, and print quality correctly.
  • You need to load enough paper in the input slot.
  • Uninstall the current driver of the Canon Pixma MG3020 printer and make sure to download the latest version of it from the manufacturer site.
  • If the problem persists, power cycle your Canon Pixma MG3020 printer.

Canon Pixma mg3020

Not Responding

  • Connect your printer to the power source and then check whether the ON LED blinks. If not, press the ON button to power on the Canon Pixma MG3020 printer.
  • Using a USB cable, establish a connection between the Canon Pixma MG3020 printer and the computer directly.
  • Use a different USB cable if it is damaged.
  • Delete all the unwanted print jobs in the print queue using Canon IJ Status Monitor.
  • Make sure to use the correct driver for your Canon Pixma MG3020 printer. If the driver is outdated or incompatible, delete the existing driver and re-install the recent version of your Canon Pixma MG3020 printer driver from the manufacturer site.
  • In the Print dialog box, set your Canon Pixma MG3020 printer driver as the default printing source if you have more than one installed driver on your computer.
  • It may take more time to print an extensive data. So, try to enable the Prevention of Print Data Loss feature. But, keep in mind that the printer will not yield the expected good quality print.
  • Once you finish the above troubleshooting steps, it is recommended to restart your computer and then perform a printing operation from it.

Paper Jam

Follow the instructions below to fix the ‘printer not responding’ problem on the Canon Pixma mg3020 printer.

  • Make sure your Canon Pixma MG3020 printer is turned off and then disconnect the power cable from the power outlet.
  • Proceed with the steps below to clear the jammed paper from your Canon Pixma MG3020 printer.
  • Pull the output tray extender and use both your hands to gently pull the jammed paper out from it.
  • Also, do not forget to remove any jammed paper from the rear tray of your Canon Pixma MG3020 printer.
  • Open the front cover of the Canon Pixma MG3020 printer and slide the FINE cartridge to remove the jammed paper inside your printer.
  • Make sure to clear any scrap or torn paper bits from the inside of the printer.
  • After clearing the jammed paper, close the front cover.
  • Plug the power cable to the power outlet again, turn your Canon Pixma MG3020 printer on, and perform the printing function.

Wifi reset

  • On the Canon Pixma Home screen, select the Settings option.
  • Next, tap settings and then choose Device settings.
  • Then, proceed to select the LAN Wireless Direct.
  • Now, choose a setting item. To display the confirmation screen, tap A and then tap Yes.
  • Tap B to show the printers name.
  • To reset the name, tap the touchscreen and then type the device name.
  • After typing the device name, tap OK to complete the process.
  • Now, press the Home button to display the Home screen.

Firmware update

  • Make sure that the Canon Pixma mg3020 is powered on.
  • Verify that the printer is connected to the internet.
  • Next, insert one sheet of plain paper in the paper tray.
  • Now, ensure that you hold the Stop button until the Alarm starts to blink.
  • Then, the setup information will begin to be print.
  • Launch and new web browser and on the address type in the code or the IP address that you printed.
  • Wait for the Remote UI to begin.
  • Now, choose Firmware update and then install the update.
  • The Update succeeded screen will be displayed, click OK.

Won't Scan

  • First, unplug the printer USB and verify that the Canon Pixma mg3020 is turned off.
  • Now, go the Control panel and select Devices and Printers.
  • Ensure to remove things that are associated with the Canon Pixma mg3020.
  • Next, select Remove Device.
  • Then, from the Ports tab, remove the canon printer ports under the print server settings.
  • Remove all the canon printer related entries and tap and highlight the device from the list.
  • Tap Print server properties.
  • Or Control panel Administrative Tools Print Management printer servers your computer name Forms.
  • Then, download Revo uninstaller pro an make sure that you uninstall the Canon software from the list.
  • Click the Computer icon in the Windows file explorer and find the remaining traces of Canon.
  • Make use of the Revo Forced Uninstall\ to find and delete the canon traces.
  • The Revo, will prompt to specify a saving location and copy-paste the file in the desired location.
  • Now, proceed to restart the computer and make sure not to connect the Scanner through USB.
  • Launch the manufacturer site, and download and install the software and the driver for the Canon Pixma mg3020.
  • Set up a wireless connection. Make sure that the scanner is tested and then uninstall the Revo uninstaller.