Canon Printer Support

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We offer an all-in-one solution to almost all kinds of Canon printer problems that include setup issues, malfunctions, compatibility issues, and more.

Printer Setup

How To Set Up My Canon Ij Printer In 2022?

Set up your Canon IJ printer in less than 15 minutes by following the simple, easy-to-do instructions given on this IJ Start Canon Support page.

    First-Things-First: Prepare the Canon printer for the setup

    • Your printer should be unpacked and ready to use to begin the setup.
    • Open the product box.
    • Take the Canon printer and its accessories out of the box.
    • Remove the packing tapes.
    • Complete the initial hardware setup

    • Plug the power cord from your Canon printer’s power inlet into the electrical outlet.
    • Switch on your printer.
    • Installing the printer software

    • You can use the setup CD provided along with the printer or the downloaded printer MP driver for the software installation.
    • Run the installer file on your computer.
    • When prompted, connect your printer to the computer.
    • Checking the printer status

    • After completing the Canon IJ printer setup, print, scan, or copy a test document or page to check whether the setup is done correctly.

How To Set Up My Canon Ij Printer On Mac?

  • Initially, prepare your Canon IJ printer for the setup by referring to the above instructions.
  • Next, download the latest and recommended printer driver for Mac from the printer’s official support page.
  • After doing that, run the printer installer file on your computer.
  • Type your Mac computer’s admin username and password in the given fields if prompted.
  • Accept the license agreement of your printer.
  • When prompted, connect your printer to the computer using the Wireless, Wired, or USB connection method.
  • Similarly, align the printhead when prompted.
  • Install the printer driver to complete the Canon IJ printer setup on your computer.
Setup for Mac
  • How To Print From Mac To The Canon Ij Printer?

    Print a document, page, or photo from your Mac computer to the Canon IJ printer easily and quickly by following the instructions below.

    • Switch on your Canon printer.
    • Ensure that it is connected to your Mac computer.
    • Check and load the plain or photo paper into your printer's input tray or cassette.
    • Make sure that the FINE ink cartridges are loaded properly into their slots.
    • Now, open the page, document, or PDF file you want to print on the application that supports the Print function on your Mac computer.
    • Open the Print dialog box.
    • Ensure that your Canon IJ printer is selected correctly.
    • Now, set the number of print copies, media type, paper source, and other settings as per your needs.
    • Finally, click the Print button.
    how to Print
  • How To Copy On Canon Ij Printer?

    Follow the instructions below to create multiple copies of a document using your Canon IJ printer.

    • Ensure that your Canon printer is turned on and not in sleep mode.
    • Now, place the hard copy of the original in the ADF (if available) or on the scanner glass of your printer.
    • Ensure that the original is loaded with its print-side facing down on the scanner glass or facing up in the ADF.
    • Press the Copy button on your printer’s operational panel or select the Copy option from the home screen of your printer.
    • Choose the copy type.
    • Set the number of copies, contrast, and other settings as per your needs.
    • Finally, press or tap the Black Start (for black & white copy) or Color Start (for a color copy) button.
    How to Copy
  • How To Send a Fax From My Canon IJ Printer?

    Send a fax message to a recipient from your Canon IJ printer by following the instructions below.

    • Switch on your Canon IJ printer if it is powered off.
    • Select the Fax option from your printer’s home screen or press the Fax button on your printer’s operational panel to begin the fax function.
    • Place the hard copy of the original in the ADF or on the scanner glass of your printer.
    • Type the recipient’s fax number manually in the given field or select it from the address book.
    • Set the Scan Resolution, Contrast, and the other fax settings as per your needs.
    • After doing that, press or tap the Color Start or Black Start button.
    • Now, your Canon IJ printer will scan the placed document and fax its copy to the entered fax number.
    How to Fax
  • How To Scan A Document On my Canon IJ Printer?

    You can scan a document using the printer’s operation panel or the Scan utility installed on the computer with your Canon IJ printer.

    • Ensure that your Canon printer is turned on and not in sleep mode.
    • Make sure that the necessary scanner drivers are installed on your computer.
    • Confirm that your printer and computer (Windows or Mac) are connected to the same network.
    • Similarly, check if the “scan to email” settings are configured if you want to perform the “scan to email” operation. (If you need technical assistance for the same, you can contact our technical experts).
    • From the Canon printer’s operational panel

    • Load the hard copy of the document on your Canon IJ printer. (Use the ADF or the scanner glass for the same).
    • Press or tap the Scan button on your printer’s operation panel.
    • Set the scan type, destination, and other settings as per your needs.
    • Tap or press the Scan button.
    • Using the scan utility

    • Open the scan driver or utility installed on your computer.
    • Ensure that your printer model is selected correctly on the main screen of the utility.
    • Choose the scan type.
    • Similarly, select the scan source, scan destination, and other settings in the opened dialog box.
    • Click the Scan button.
    How to Scan

Canon Ij Printer Wi-fi Setup- Using The “cableless Setup” Method

Preparing printer, computer, and wireless router for the Wi-Fi setup

  • Switch on your Canon IJ printer.
  • Also, turn on your wireless router and the computer (on which you wish to install the printer).
  • Connect your computer to the same network (to which you’re about to connect the printer) using the Wired or Wireless connection method.
  • Ensure that you have the latest version of the printer driver file downloaded.
Wireless Setup

Starting The Wi-fi Connection Setup Method

  • Open the Setup or Device Settings screen on your printer.
  • Choose Wireless LAN Setup > Other Setup > Manual Setup > Cableless Setup.
  • Tap or press the OK button.

The Cableless Setup method is enabled successfully on your printer. Now, install the printer software on your computer to connect the printer to the wireless network.

Installing the software

  • Before running the printer software, close all the applications running on your computer.
  • Run the installer file.
  • Select the Wireless LAN Connection option on the Select the printer connection method screen.
  • Choose Connect via wireless router (recommended) > Next > Cableless Setup > Yes > Next.
  • Complete the rest of the Canon IJ printer Wi-Fi Setup process by following the prompts displayed on the screen.

Using Wi-fi Direct Method

If you want to connect your Canon IJ printer to your computer or smartphone without a router, use the Wi-Fi Direct Method.

  • Enable the wireless access mode on your printer using its LCD screen or from the printer’s control panel.
  • Using the printer’s LCD screen: Open the LAN settings screen on your printer. Select Wireless Direct > Wireless Direct active/inactive > ON. Now, the Wi-Fi Direct name will be displayed on the screen. Print the network configuration report on your printer to know the Wi-Fi Direct password.
  • Using the control panel: Turn on your printer. Hold down the Wi-Fi Direct or Wi-Fi button for a few seconds to activate the Wi-Fi Direct Setup method on your printer. (Contact us if you need real-time assistance in activating the Wi-Fi Direct method on your printer).
  • After doing this, enable the Wi-Fi option on your computer or smartphone.
  • Choose your printer’s Wi-Fi Direct name and type its password in the given field.
  • Tap or click on the Connect button.

Congratulations! You have successfully connected your Canon IJ printer to your computer or smartphone using the Wi-Fi Direct method.

Wireless Direct Setup

CANON IJ PRINTER USB SETUP

Don’t have a wireless router? You need not worry. You can connect your Canon IJ printer directly to your computer using the USB connection method.

  • Initially, get the USB cable recommended for your printer if it is not provided.
  • Next, ensure that your network is active and ready to use. Why do you need an internet connection for the USB setup? The USB setup is incomplete without the driver installation. To install the printer drivers on your computer, you need an internet connection.
  • Now, connect your computer to a stable internet connection if it is not yet connected.
  • Run the Canon IJ printer installer file on your computer.
  • Select Easy Install or Custom Install to begin the USB setup process.
  • When you reach the “Select the printer connection method” screen, pick the “Use the printer via USB” option and click Next.
  • When prompted, connect your Canon IJ printer directly to the computer using the USB cable.
  • Once your connected printer is detected, the alignment process begins automatically.
  • Align the print head by following the prompts displayed on the screen.
  • After doing that, install the printer software on your computer to complete the USB Setup.
USB port Setup

Canon Ij Network Device Setup

Canon IJ Network Utility is an easy-to-use application that enables you to interact with the printer from your PC or laptop. This application also allows you to select the network frame type, enter the printer’s IP address, and do so much more.

Set Up Canon Ij Network Setup Utility

Setting up and using the Canon IJ Network Setup Utility is pretty easy.

  • Download the Canon IJ Network Setup Utility for your computer from the printer’s support page. (The downloading steps are similar to downloading the MP driver).
  • Run the utility’s installer file on your computer.
  • Locate the downloaded .exe or .dmg file of the utility and double-click on it.
  • Install the utility by following the prompts displayed on the screen.

Opening Or Running Canon Ij Network Setup Utility

Once the Canon IJ Network setup utility is installed on your computer, you can use it anytime you need.

  • For Windows: Locate the Canon IJ Network Utility icon on your computer’s taskbar or desktop and double-click on it.
  • For Mac: Open the Applications folder on your Mac computer. Locate and double-click on Canon Utilities > IJ Network Tool > Canon IJ Network Tool.

Canon Ij Scan Utility

Canon IJ Scan Utility is an easy-to-use scan application that enables you to scan, edit, and save documents and photos from your printer’s scanner glass, ADF, or the computer to the location of your desire. This scan utility is available for almost all the versions of Windows and Mac operating systems.

Installing Canon IJ Scan Utility On Windows

Before you begin the installation process, check if the IJ Scan Utility file has been downloaded. If not, download it and then begin the installation.

  • Open the official support page of your Canon IJ printer.
  • Click on the DRIVERS & DOWNLOAD tab.
  • Check to ensure that your Windows computer’s OS version is selected correctly.
  • Now, go to the Utility tab.
  • Locate the IJ Scan Utility and click the SELECT button followed by DOWNLOAD beside it.
  • Now, the utility file will start downloading.
  • Once the IJ Scan Utility is downloaded, run it on your computer.
  • Install the utility by following the prompts displayed on the screen.
  • Once the utility is installed, open and use it for all your scanning needs. (Scroll down this page to know more about the same).

Installing Canon IJ Scan Utility On Mac

  • Open Safari, Google Chrome, or any browser on your Mac computer.
  • Type your Canon printer model in the URL and tap Enter.
  • Now, click on the website link that will take you to the official support page of your printer.
  • Click DRIVERS & DOWNLOAD.
  • Choose your macOS from the given drop-down menu if necessary.
  • Click Utility.
  • Download the IJ Scan Utility by clicking the DOWNLOAD button beside it.
  • After doing that, run and install the utility file on your Mac computer by following the on-screen instructions.

Starting Ij Scan Utility

Once the IJ Scan Utility is installed on your computer, you can open and use it for scanning as per your preferences. Do you want to know how to open the IJ Scan Utility on your Windows or Mac computer? Then, check out the instructions given on this Canon IJ Printer Support page.

How To Open Or Start Ij Scan Utility On A Windows Computer?

First, you need to find the location to launch the file.

  • The procedure might vary a little bit based on your Windows OS type.
  • For Windows 10: Open the All Apps screen. Double-click on the Canon Utilities folder followed by IJ Scan Utility. You can also use the search field available in the taskbar to open this utility. Type ij scan utility in the search field and tap Enter.
  • For Windows 8 and 8.1: Open the Start menu. Locate and click on IJ Scan Utility.
start-ij-scan-utility-in-mac

How To Open Or Start Ij Scan Utility On A Mac Computer?

  • Open the Finder menu.
  • Click on the Go option.
  • Select Applications.
  • Now, double-click on the Canon Utilities folder on the Applications screen.
  • Select IJ Scan Utility > Canon IJ Scan Utility 2.
canon-ij-setup-for-android

You can set up and use your Canon IJ printer on an Android phone using the mobile app recommended by the printer manufacturer. To know more about the same, continue reading this page.

  • Open the Google Play Store app on your Android phone.
  • Tap on the search field and type Canon Print.
  • Select the Canon PRINT/Selphy app from the list of suggestions and tap Install.
  • The app might take a few seconds or minutes to install based on your phone's internet speed.
  • Meanwhile, connect your Canon printer to the same wireless network the smartphone is connected to. (You can also use the Wireless Direct Setup method to connect your printer and the Android phone to the same network).
  • Once the Canon PRINT/Selphy app is installed, open it.
  • Set up your Canon IJ printer on the Android phone by following the prompts displayed on the screen.
  • Finally, tap Print or Scan to check whether the printer setup is done correctly.

You can set up your Canon IJ printer on an iPhone using the Canon PRINT/SELPHY app, the Apple AirPrint feature, or the Wi-Fi Direct Connection Method.

Using the Canon PRINT/SELPHY app

  • If you wish to use the mobile app to set up the printer on your iPhone, install the app on it from the Apple App Store.
  • After doing that, refer to the instructions given under the “Canon IJ Printer Setup on Android” section.
  • Even if the OS types are different, the basic processes are the same.

Using AirPrint

  • If you wish to use Apple AirPrint, check to ensure that your Canon printer supports this feature. After ensuring that, connect your printer and the iPhone to the same wireless network.
  • Now, open the photo, page, or document you want to print on your iPhone.
  • Tap Share Print.
  • Choose your Canon printer from the Printer Options drop-down menu.
  • Set the basic print settings and tap Print.

Using Wi-Fi Direct

  • Activate the Wi-Fi Direct mode on your printer.
  • Now, connect your iPhone to the printer’s Wi-Fi Direct network.
  • Contact us if you need real-time assistance in connecting your printer to the iPhone using the Wi-Fi Direct Connection method.

Set up your Canon IJ printer on a Chromebook by following the procedures given below:

For wired or wireless connection

  • Connect your Chromebook and the Canon IJ printer to the same network over a wired or wireless connection.
  • After doing that, open the Settings app on your device.
  • Select Advanced > Printers.
  • Go to the “Available printers to save” section and select your Canon printer.
  • Click Save.

For USB

  • Switch on your Canon printer if it is turned off.
  • Connect the printer directly to your Chromebook using the USB cable.
  • Now, a pop-up notification appears at the bottom-left of the device screen.
  • Click on it.
  • Set up the Canon IJ printer on your Chromebook by following the on-screen instructions.

How To Configure The Connection Using The Canon Ij Network Setup Tool (mac)

  • Initially, ensure that your printer is connected using the USB cable to the computer.
  • Now, open the Canon IJ Network Tool on your Mac computer.
  • Select the “Use the printer on the network” option.
  • Click OK > OK.
  • Choose your Canon printer when prompted.
  • Verify your wireless router’s name in the Confirm Connection Wireless Router dialog box and click Allow.
  • Wait for the ongoing setup process to complete.
  • Once it is completed, a dialog box with the “Turn off the printer, and then disconnect the USB cable…” message will open.
  • Execute the action as instructed in the dialog box and click OK.
  • Install your Canon IJ printer on the Mac computer using the Add dialog box that appears on the screen.
Configure the Connection

Canon Ij Scan Utility Not Responding- Five Quick Solutions

“Canon IJ Scan Utility not responding” is not a new issue. It is a well-known problem and might occur due to so many reasons. Try the simple and quick troubleshooting solutions given below to resolve this issue.

Not Responding
  • Switch on your printer: Check to ensure that the Canon IJ printer is turned on.
  • Use the same network: Check if your printer and the computer are connected to the same network. If not, connect them to the same network.
  • Restart the devices: Restart your Canon IJ printer and the computer.
  • Reinstall the Canon IJ Scan Utility: Check if the utility is installed properly on your computer. If not, uninstall the existing one and reinstall it. Also, reinstall the utility if you have installed an incompatible version on your computer.
  • Modify the computer settings: Check if the antivirus or firewall application running on your computer is blocking the utility from responding. If yes, temporarily disable it and then launch the app. Try to run the Canon IJ Scan Utility with admin rights.